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CONTACT ANTHEM BLUE CROSS OF INDIANA Website: http://www.anthem-inc.com/blue/index.html Claims / Customer Service: 800-648-0696 Secure Customer Service: Click Here: Service areas: Indiana, Kentucky and Ohio Midwest  Headquarters: 4361 Irwin Simpson Road Mason, OH 45040 Anthem, Inc. Headquarters: 120 Monument Circle Indianapolis, IN 46204 Executive staff: Larry Glasscock, president and chief executive officer, Anthem, Inc. Keith Faller, president, Anthem Blue Cross and Blue Shield, Midwest Region Linda Bronstein, vice president and actuary, Acturarial Services Shirlee Cassidy, vice president, Business Systems Bob Cloncs, transition director, Y2K Lynne Gross, vice president and general manager, Government Business Unit Mike Houk, vice president and general manager, National Business Unit Jim LeMaster, president, Kentucky Operations Bob McIntire, senior vice president, Health Care Management John Murphy, vice president and general manager, Indiana/Kentucky Group Business Unit Dr. Robert Scalettar, chief medical officer Chuck Slater, vice president and general manager, Ohio Group Business Unit Jude Thompson, vice president and general manager, Individual Business Unit Keith Faller can reached at: 220 Virginia Avenue Indianapolis, IN 46204-3709 (800) 331-1476