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Your privacy is important to Castle
Group Health. While information is the cornerstone of our ability
to provide superior service, our most important asset is our customers'
trust. Keeping customer information secure, and using it only as
our customers would want us to, is a top priority for all of us.
Here then, is our promise to our individual customers: We Will not
obtain any information about you from just browsing our website.
No cookies! When using a live quote feature we, or outside providers
may obtain information about you.We will safeguard, according to
strict standards of security and confidentiality, any information
our customers share with us.
- We will limit the collection
and use of customer information to the minimum we require to deliver
superior service to our customers, which includes advising our
customers about our products, services and other opportunities,
and to administer our business.
- We will permit only authorized
employees, who are trained in the proper handling of customer
information, to have access to that information. Employees who
violate our Privacy Promise will be subject to our normal disciplinary
process.
- We will not reveal customer
information to any external organization unless we have previously
informed the customer in disclosures or agreements, have been
authorized by the customer, or are required by law.
- Whenever we hire other organizations
to provide support services in areas we cannot service, we will
require them to conform to our privacy standards and to allow
us to audit them for compliance.
- If information is obtained
by us or third party providers they will maintain opt-out standards
and will comply with federal standards of privacy.
- We will not use or share -
internally or externally - personally identifiable medical information
for any purpose other than the underwriting or administration
of a customer's policy, claim or account, or as disclosed to the
customer when the information is collected, or to which the customer
consents.
- We will continuously assess
ourselves to ensure that customer privacy is respected.
Please contact us if you have
additional questions . Thank you,
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