Your privacy is important to Castle Group Health. While information is the cornerstone of our ability to provide superior service, our most important asset is our customers’ trust. Keeping customer information secure, and using it only as our customers would want us to, is a top priority for all of us. Here then, is our promise to our individual customers:
How We Handle Your Information
While this website uses cookies to enhance your user experience on our website, we will not obtain any personal information about you from just browsing our website (see Do We Use Cookies below). When using a live quote feature we, or outside providers may obtain information about you. We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.
Healthinsure.com will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer our business.
We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.
We will not reveal customer information to any external organization unless we have previously informed the customer. This notice may be in disclosures or agreements, have been authorized by the customer, or are required by law.
We may hire other organizations to provide support services in areas we cannot service. We will require them to conform to our privacy standards and to allow us to audit them for compliance.
If information is obtained by us or third party providers they will maintain opt-out standards. They will also comply with federal standards of privacy.
We will not use or share – internally or externally – personally identifiable medical information. However, we may share information for underwriting or administration of a customer’s policy, claim or account. We may also share information as disclosed to the customer when the information is collected, or to which the customer consents.
Do we use cookies?
We use “cookies” on this site. Cookies are data about the websites you visit. Cookies will help improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. A cookie does not contain any personally identifiable information.
More About the Security of Your Information
We strive to protect the personal information you provide via our website. To accomplish this, we use commercially known security measures such as encryption, password protection and firewalls. We also have internal restrictions on who may access data collected on our site.
Please understand, however, the Internet is never 100{b6d890d0f7b5537aa7b422be7d42f2d4fbbf19f41f312582af280868184f458d} secure and that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet.
Further, we do not guarantee or warrant that any part of our Sites, including files available for download, are free of viruses or other harmful code. It is your responsibility to take appropriate precautions, such as the use of anti-virus software, to protect your computer hardware and software while using the Internet.
Please also note that regular Internet e-mail is not secure. To protect your privacy, you should not use e-mail to communicate information that you want to remain confidential. For your extra protection, we suggest using an alternative method of secure transmission such as telephone, fax, or regular mail.
External Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site. And, we encourage them to read the privacy statements of other site that collect personally identifiable information.
Visitors from outside the U.S.
We may get visitors from outside the US on our web page. Visitors from outside the US will be connected through servers located in the U.S. If visitors provide information, it will be maintained on web servers and internal systems located within the US.
General Disclaimer
This website is provided “as is” without any representations or warranties. This includes express or implied. Castle Group Health Inc. makes no representations or warranties in relation to this website or the information and materials provided on this website. In no event shall Castle Group Health Inc. and its related, affiliated and subsidiary companies be liable for any direct, indirect, special, incidental, or consequential damages arising out of the use of the information herein.
There is no advice of any kind on our website. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional. It is your responsibility to evaluate the accuracy, completeness and usefulness of any opinions, advice, services, or other information provided herein.
Without prejudice to the generality of the foregoing paragraph, Castle Group Health Inc. does not warrant that this website will be constantly available or available at all.
Copyright Notices
The graphics and data in this website are the property of Castle Group Health Inc. You may not copy or distribute these graphics and data unless you have written consent of Castle Group Health Inc. We grant permission to print this page. And, we grant permission to display and use this document with a computer solely for personal or internal use. We have permission to use our partner carrier logos on this site.
We will continuously assess ourselves to ensure that customer privacy is respected.
Please contact us if you have additional questions.
